Privacy Policy

Privacy Policy

2026-02-08T22:04:51.987Z

At DMC Facilities Management Ltd, we deeply understand and respect that your privacy is paramount. We believe you have a right to know how your personal data is used and shared online.

At DMC Facilities Management Ltd, we deeply understand and respect that your privacy is paramount. We believe you have a right to know how your personal data is used and shared online. For every visitor to our website, WWW.DMC-FM.co.uk, your privacy is valued and protected. We are committed to collecting and utilizing your personal data only as transparently described within this policy, always upholding our legal obligations and your rights under current data protection laws.

We urge you to read this Privacy Policy carefully to ensure you fully understand its contents. By continuing to use our site, you signify your acceptance of this policy. Should you disagree with any part of this Privacy Policy, please discontinue your use of our Site immediately. Your trust is important to us, and this document outlines our unwavering commitment to safeguarding your information.

1. Definitions and Interpretation

To ensure clarity throughout this DMC Facilities Management Privacy Policy, the following terms are defined:

  • “Cookie”: Refers to a small text file placed on your computer or device by our site. These are used when you visit specific sections of our site or utilize certain features. For a detailed explanation of the Cookies we use, please refer to section 12, below.

  • “Personal data”: Encompasses all information relating to an identifiable person who can be directly or indirectly identified from that data. Specifically, this means the personal data you provide to us when interacting with our site. This definition is fully aligned with the requirements of the General Data Protection Regulation 2016/679 (“GDPR”).

  • “We/Us/Our”: Denotes DMC Facilities Management Ltd, a company officially registered in England and Wales under company number 06828391, with our registered address at Unit 9 Firbank Court, Leighton Buzzard LU7 4YJ. We are your dedicated facilities management partner.

2. Contacting Us About Your Data Privacy

Should you have any questions or concerns regarding your data protection or this Privacy Policy, please do not hesitate to reach out to us. DMC Facilities Management Ltd is your primary point of contact for all privacy-related queries.

You can contact us efficiently:

To help us assist you promptly, please ensure your query is clear, especially if it's a request for information about the personal data we hold about you (as detailed in section 12).

3. Scope of This Privacy Policy: What It Covers

This comprehensive Privacy Policy details how DMC Facilities Management Ltd manages your personal data. It specifically applies to data collected in the following scenarios:

  • When you become a valued customer of our facilities management services.

  • When you make an enquiry about our diverse range of services.

  • When you simply visit and browse our Site, WWW.DMC-FM.co.uk.

Please note that our Site may contain links to external websites, including various social media platforms. We want to make it clear that we have no control over how these third-party websites collect, store, or utilize your data. We strongly recommend reviewing the privacy policies of any such websites before sharing your personal data with them.

4. Your GDPR Data Protection Rights

As a data subject, you possess fundamental rights under the GDPR (General Data Protection Regulation). This DMC Facilities Management Privacy Policy and all our data handling practices are meticulously designed to uphold these rights. Your rights include:

  • The Right to Be Informed: You have the right to know how we collect and use your personal data.

  • The Right of Access: You can request access to the personal data we hold about you (refer to section 12 for details).

  • The Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected (please contact us using the details provided above).

  • The Right to Be Forgotten (or Erasure): You can ask us to delete any personal data we hold about you. While we retain your data for a limited time as explained in section 6, if you wish for earlier deletion, please contact us using the details provided.

  • The Right to Restrict Processing: You can request that we limit the processing of your personal data.

  • The Right to Data Portability: You have the right to obtain a copy of your personal data for re-use with another service or organisation.

  • The Right to Object: You can object to us using your personal data for specific purposes.

  • Rights Regarding Automated Decision-Making and Profiling: You have rights concerning decisions made solely based on automated processing, including profiling.

If you have any concerns or complaints regarding our use of your personal data, please contact us promptly using the details in section 13. We are committed to resolving any issues you may have. If we are unable to resolve your complaint, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO).

For more detailed information about your rights, please visit the Information Commissioner’s Office website at www.ico.org.uk or contact them by telephone on 0303 123 1113.

5. What Personal Data Do We Collect?

Depending on how you interact with our website, DMC Facilities Management Ltd may collect a variety of personal and non-personal data. This collection helps us to provide and improve our facilities management services. (Please also refer to section 13 for details on our use of Cookies and similar technologies.)

The types of data we may collect include:

  • Name

  • Contact Details (e.g., email address, phone number)

  • Duration on Site (how long you spend on our website)

  • Location Data (general geographical area, not precise address)

  • Device Used (e.g., desktop, mobile, tablet)

  • IP Address

If you use our site to provide us with the personal data of any other person, it is your responsibility to ensure you have obtained their explicit consent to transfer their personal data to us.